FULL TIME VACANCY - CUSTOMER SERVICE REPRESENTATIVE
Elite Office Furniture is a leading British manufacturer of office seating, desking and storage solutions. Operating successfully since 1986, we are seeking a Customer Service Representative to join our existing Sales Team at our new head office in Goole, East Yorkshire. This is a full-time position.
The role involves speaking to internal and external customers, processing orders and resolving queries.
The ideal candidate would have experience and knowledge of:
• Communicating with customers in professional manner.
• Sales order processing and administration.
• Experience of using an electronic database such as Pegasus 2 or 3 would be a distinct advantage.
• Resolving customer queries and warranty claims.
• Knowledge of the commercial office furniture industry would be advantageous.
Due to the nature of this role, the successful candidate will also portray the following personal skills:
• Good written and verbal communication skills.
• A customer driven approach with the ability to take a balanced view in resolving queries.
• Ability to prioritise their workload and complete tasks to tight deadlines.
• A positive attitude to work offering flexibility, commitment and support in a changing environment including completing additional tasks and duties as requested by management.
Elite Office Furniture are an equal opportunities employer.
A competitive salary is on offer for the ideal candidate, following a successful 3 month probationary period.
All CV’s will be treated with the strictest confidentiality.
The closing date for applications is 5pm on Tuesday 24th September 2019.
Please note, we will not accept applications made through agencies.